How we handle your information

This policy explains what information Xekentra Group LLC ("Xekentra Group," "we," "us") collects through this website, how we use it, and the choices you have. It applies to www.xekentragroup.com and doesn't cover any third-party site we might link to.

Information we collect

Information you give us directly. If you use the contact form, we collect your name, organization, email address, the reason for your inquiry, and whatever you write in the message field. We use this solely to respond to your inquiry and, if it leads somewhere, to follow up about it.

Information collected automatically. If analytics is enabled on this site, we use Google Analytics to understand how visitors use it — pages viewed, general location derived from IP address (with IP anonymization turned on), device and browser type, and referring site. This is aggregate, not tied to your name or contact details unless you separately submit the contact form.

Cookies

Google Analytics, when enabled, sets cookies to distinguish visitors and sessions. We don't use cookies for advertising or to build profiles for marketing purposes. Most browsers let you block or delete cookies; doing so won't affect your ability to use this site, though it will affect our analytics.

How we use information

We use the information above to respond to inquiries, operate and improve this website, and understand general visitor patterns. We don't sell your information, and we don't share it with third parties for their own marketing purposes. We may share it with service providers who help us operate the site or handle inquiries (for example, an email delivery service) under obligations to keep it confidential and use it only for that purpose.

Data retention

We keep contact form submissions for as long as reasonably necessary to respond to the inquiry and maintain our own business records, and delete or anonymize them when there's no continuing reason to keep them. Analytics data is retained per Google Analytics' standard retention settings.

Your choices and rights

You can decline to submit the contact form and instead reach us directly by email. Depending on where you're located, you may have rights to access, correct, or request deletion of personal information we hold about you. To make such a request, contact us using the details below.

Children's privacy

This site isn't directed at children under 13, and we don't knowingly collect personal information from them.

Security

We take reasonable measures to protect information submitted through this site, but no method of transmission or storage is completely secure, and we can't guarantee absolute security.

Changes to this policy

We may update this policy as the site or our practices change. The "Last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy, or requests regarding your information, can be sent to [privacy@xekentragroup.com].